Presented to Workforce Development Boards
AI-Powered Language Access
for the Frontline Workforce.
How The Language Gap's AI translation platform solves workforce shortages and creates opportunity for New American workers โ€” at the same time.
The Language Gap
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The Dual Problem
Two crises. One solution.
๐Ÿญ

Employers Can't Find Workers

U.S. manufacturers, logistics firms, food processors, and healthcare providers face chronic frontline labor shortages. Roles go unfilled for months. Productivity suffers. Safety incidents rise. The workforce exists โ€” it just can't access the workplace.

$1T
annual cost of the U.S. workforce language barrier to employers
๐ŸŒ

New Americans Can't Access Work

Millions of New Americans โ€” refugees, immigrants, asylees โ€” are ready, willing, and qualified to fill these exact roles. But English-only onboarding, safety training, and HR systems lock them out before they even begin. The barrier isn't ability. It's language.

18M+
limited-English proficient workers in the U.S. labor force today
By the Numbers
The language barrier is a business problem.
67%
of New American workers say language is their #1 barrier to employment and advancement
25+
languages spoken across a typical U.S. frontline workforce
40%
higher turnover at employers with no language support
Workers who feel excluded due to language73%
Safety incidents tied to language misunderstanding60%
Training completion gap (English vs. native language)55%
Employers who say language access improves retention88%
"The number one reason we lose good workers in the first 90 days isn't performance. It's communication." โ€” Manufacturing HR Director
New Americans in the Workforce
Skilled. Motivated. Ready to work.
๐ŸŒ

Who They Are

Refugees, immigrants, and asylees โ€” many with professional backgrounds โ€” seeking stability and economic independence in their new country.

๐Ÿ”ง

Where They Fit

Manufacturing, food processing, warehousing, construction, healthcare support โ€” the exact sectors facing the worst labor shortages right now.

๐Ÿšง

What Stops Them

English-only safety training, inaccessible HR systems, untranslated SOPs. Barriers that create real safety risks and block any path to employment or advancement.

๐Ÿ“ˆ

The Opportunity

Remove the language barrier and retention improves, productivity rises, and WIOA outcomes follow. The problem is infrastructure โ€” not the worker.

What Is The Language Gap
The gap between a worker's ability and their access.
The Language Gap is the distance between what a worker can do and what they can access โ€” created entirely by language. Every English-only safety briefing. Every untranslatable form. Every work order that goes misunderstood. It's not a worker problem. It's an infrastructure problem.
"When a worker can't read a safety sign or submit a time-off request โ€” that's not their failure. That's a systems failure. And systems can be fixed."
Safety briefings delivered in English only
HR and time-off systems require English literacy
Training modules with no translation or visual support
Work orders and SOPs written in English only
Advancement opportunities never communicated accessibly
Near misses go unreported โ€” incident forms too complex
The Solution
AI translation at the point of work.
The Language Gap is an AI-powered translation platform built specifically for frontline workers. No laptop, no email, no English required. Workers access safety training, HR workflows, work orders, and communications in their own language โ€” on a phone, tablet, kiosk, or break room screen โ€” the moment they need it.
Purpose-built AI for the frontline โ€” accurate, contextual, and accessible from day one.
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AI Translation in Any Language

Real-time, contextually accurate translation of safety docs, training, forms, and announcements.

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Mobile-First, No Login Required

Works on any smartphone, tablet, kiosk, or display screen. PIN or badge access.

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Role & Shift Based Access

Every worker sees content relevant to their role, shift, and location โ€” in their language.

โš™๏ธ

Connects to Existing Systems

Integrates with HRIS, LMS, safety platforms, and ERP โ€” no rip and replace required.

How It Works
Three steps. Fully accessible workplace.
01

Worker Arrives

Employee scans a badge or enters a PIN. The platform detects or asks for their preferred language. No email, no app download, no English needed.

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02

AI Translates Everything

Safety training, onboarding docs, work orders, HR forms, and announcements are delivered instantly in the worker's language via AI translation.

โ†’
03

Everyone Wins

The worker stays safe and advances. The employer retains talent and fills hard-to-staff roles. The board hits WIOA metrics.

Measurable Impact
Language access changes outcomes.
โ†‘ 40%

Retention Improvement

Employers using language-accessible onboarding see significantly higher 90-day retention among New American workers.

โ†“ 35%

Fewer Safety Incidents

Workers who understand safety instructions in their language have measurably fewer workplace accidents and near-misses.

โ†‘ 60%

Training Completion

Multilingual training modules see dramatically higher completion rates versus English-only equivalents.

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WIOA Outcomes

Boards placing workers in language-accessible environments report double the 2nd-quarter employment retention rates.

Lunch & Learn Program
See it live. No commitment required.
We come to you. The Language Gap's Lunch & Learn is a free 60-minute on-site session for your board and employer partners. We demo the platform live, walk through real use cases in your industry, and show exactly how AI translation works at the point of work. Lunch is on us.
Who should attend: Workforce board staff and employer partners in manufacturing, logistics, food processing, healthcare, and hospitality.
1

Live Platform Demo

See The Language Gap translate real workplace content in real time โ€” safety docs, onboarding flows, HR forms.

2

Your Industry, Your Use Cases

We tailor the session to your sector โ€” manufacturing, healthcare, logistics, or any frontline environment.

3

Q&A + ROI Discussion

Walk through retention data, WIOA alignment, and what a 90-day pilot looks like for your employer partners.

4

Free. No Strings.

No sales pressure, no commitment. Just an honest look at what language access can do for your workforce.

Why This Matters for Your Board
Language access is a workforce strategy.

๐Ÿ“Š WIOA Outcome Alignment

Language-accessible placements directly improve 2nd and 4th quarter employment retention โ€” your primary WIOA performance metrics.

WIOA Performance

๐Ÿค Stronger Employer Relationships

Bring your employer partners a technology solution โ€” not just a referral. The Language Gap gives boards a tangible tool that deepens engagement.

Employer Engagement

๐ŸŒฑ Durable Talent Pipeline

New Americans are a motivated, underutilized labor pool. Boards that invest in language access create a reliable pipeline for hard-to-fill roles.

Talent Pipeline

๐Ÿ’ก First-Mover Advantage

Language-inclusive workforce development is the next frontier. Position your board as a national model and give employer partners a competitive edge.

Strategic Positioning
The Partnership Model
Three steps. No cost to the board.
01
1

Book a Lunch & Learn

We come to your board with a free live demo and working lunch for your team and employer partners. See the platform in action. No commitment required.

02
2

Launch a 90-Day Pilot

Identify 2โ€“3 employer partners ready to pilot. We deploy The Language Gap platform, track retention and safety outcomes together, and document everything.

03
3

Share the Outcomes

We co-author a case study with your board โ€” retention rates, safety data, WIOA metrics โ€” data you can use with funders and economic development agencies.

The Language Gap
Let's Close It Together
The workforce is ready.
Is the infrastructure?
Every day a New American worker can't access a safety form in their language is a liability. Every open frontline role that goes unfilled is lost productivity. The gap is real โ€” and it's closeable.
Jeremy Jacobs ยท CEO ยท Jeremy.Jacobs@undesked.com ยท 270.202.0192